This applies to the encoding of the file that TCC produces for the response. Let’s say you need it in something other that UTF-8. In this case we’d like to see it in ISO-8859-1. First you have to specify the response encoding in the configuration general tab:
If you were to save and run at this point, it will fail. In the manual you will find this on the subject:
The Encoding states the way the file is encoded. The Taleo environment only supports UTF-8 encoding.
Conversion is available in the Pre- and post-processing steps. -p55 TCC-13B-UserManual
This means that there needs to be a post processing step to change the encoding, fortunately it’s a pre-populated function called ‘Convert Encoding’. Simply add that into the post processing step after the Strip SOAP step as shown below and you’re good to go.